Privacy Policy

Introduction

Business Translation Service (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard personal data when you use our website businesstranslationservice.co.uk or contact us for translation services.

By using our website or submitting an enquiry, you agree to the practices described in this policy.

Data We Collect

We may collect the following information:

• Name
• Email address
• Phone number
• Documents you upload or send to us (including any personal or sensitive information contained within them)
• Analytics data (via cookies and tracking tools such as Google Analytics)

We do not collect or store payment information, as we do not process payments online.

How We Use Your Data

We use personal data for the following purposes:

• To provide translation services
• To communicate with you about your project
• To prepare quotes and invoices
• To manage our business operations
• To comply with legal obligations
• To improve our website through analytics
• To maintain internal records

We do not use your data for marketing emails.

Sharing Your Data

We may share your data with:

• Freelance translators working on your project
• Cloud storage providers used to store documents securely (e.g., OneDrive or Google Drive)

We do not sell or rent your data to third parties.

Cookies

Our website uses cookies and analytics tools to understand how visitors use the site and to improve performance. You can control or disable cookies through your browser settings.

A separate Cookie Policy can be added if needed.

Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to certain types of processing
• Withdraw consent (where applicable)

To exercise these rights, contact us at the email address provided on our website.

Data Security

We take reasonable technical and organisational measures to protect your data from loss, misuse, or unauthorised access.

Data Retention

We retain personal data only for as long as necessary to provide our services and meet legal obligations.

International Transfers

If freelance translators or cloud services are located outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR.

Jurisdiction

This Privacy Policy is governed by the laws of England & Wales.

Contact

For privacy-related enquiries, please use the contact email provided on our website.